FAQ
The questions we get before every project
Prices, timelines, ownership and what happens when something goes wrong. Answered plainly.
What does a project cost?
A brand identity starts around 4,500 USD. A marketing website with content starts around 6,000 USD. Monthly retainers usually run between 2,000 and 8,000 USD depending on how many services you use. You get a written quote before anything starts.
How long until we launch?
Identity work takes four to six weeks. A website takes six to ten weeks from kickoff, mostly depending on how fast content and approvals come back. Social and SEO retainers start producing in the first two weeks and compound from there.
Do we have to buy everything at once?
No. Plenty of clients start with one service, usually a website or social. We will tell you the order that makes sense so you are not paying for ads that point at a page nobody can navigate.
Who owns the files and the accounts?
You do. Ad accounts, domains, hosting, analytics and source files are registered in your name. If we part ways, you keep working and we hand over access within five working days.
Can you work in Arabic as well as English?
Yes. Both languages are written natively by our team, not machine translated. That covers copy, design with right to left layouts, keyword research and community replies.
We are outside the Middle East. Does that work?
It does. About half our clients sit in Europe, North America and Asia. Our hours overlap with most of those markets, meetings happen on video, and everything lives on a shared board you can check any time.
How do you report on results?
One dashboard and one monthly call. We agree the metrics in the first month, usually qualified enquiries, cost per lead, organic traffic and sales, then report on the same ones every month so trends are readable.
What if we do not like the first designs?
Every project includes two full revision rounds at concept stage. If the direction is wrong, we go back to the brief with you and present again rather than nudging something you never liked.
Do you need our content ready before starting?
Not at all. Copy and photography are services we provide. If you already have material we will audit it, keep what works and rewrite the rest.
Who will we actually talk to?
One account lead from the first call to launch, plus the specialists working on your account. No handover to a junior after the pitch and no ticket queue for simple questions.
Can you take over a project someone else started?
Often yes. We audit what exists first and tell you honestly whether fixing it is cheaper than rebuilding. Half finished websites and abandoned rebrands are a regular part of our work.
What do you need from us to start?
Access to your analytics and ad accounts, a decision maker who can approve work, and about three hours for the kickoff workshop. That is enough to get a written brief in week one.
Still have a question we missed?
Write to us with the specifics of your project. Real answer, from a person, usually the same working day.